FAQs

Alderbrook prioritises dignity through respectful, person-centred care, creating a supportive environment that fosters independence, privacy, and meaningful engagement in daily life.

The home integrates therapy and rehabilitation services to help residents maintain and improve their physical abilities and independence. Some additional therapies may be charged for, so please get in touch for more details.

Yes, Alderbrook offers round-the-clock nursing and specialist care to provide continuous support for residents requiring advanced medical attention.

Each resident receives an individual care plan developed through detailed assessment and collaboration with residents and their families. Plans are regularly reviewed to respond to changing needs and ensure the best outcomes.

Alderbrook provides expert care for adults with complex physical and mental health needs, including dementia, Parkinson’s disease, acquired brain injury, and multiple sclerosis. The skilled team delivers personalised support tailored to each resident’s condition and preferences.

Yes, the home is equipped with specialist nursing and therapy equipment to support residents with complex physical and neurological conditions safely and comfortably.

Residents can enjoy landscaped, secure gardens that offer peaceful outdoor spaces for relaxation and gentle exercise.

The entire facility is designed to be fully wheelchair accessible, with wide corridors, lifts, and adapted bathrooms to accommodate mobility aids.

Yes, the home offers comfortable lounges, activity rooms, dining areas, and outdoor gardens where residents can relax, socialise, and take part in group activities.

Alderbrook features modern, accessible rooms with en-suite bathrooms, designed to provide comfort, safety, and a homely atmosphere for each resident.

Details about deposits and payment schedules are provided during the admission process to ensure transparency and ease of planning.

The home’s admissions team can assist with initiating financial assessments and put families in touch with appropriate financial advisors and authorities.

Core care and therapies are included in the care package; however, additional or private therapies may incur extra charges depending on individual needs.

Yes, Alderbrook welcomes self-funding residents and offers transparent information about fees and care packages.

Funding options include NHS continuing healthcare, local authority funding, and private self-funding. The team provides guidance to help families understand available options.

Professional housekeeping ensures rooms are cleaned daily and maintained to high standards to provide a safe and hygienic living space.

Yes, the home offers rooms adapted with specialist equipment and facilities to meet the needs of residents with mobility or sensory challenges.

Rooms include nurse call systems, adjustable beds, TV points, heating controls, and ample storage space.

Residents are encouraged to personalise their rooms with their own furniture, photographs, and keepsakes to create a familiar and welcoming environment.

Yes, all rooms are single occupancy and come with private en-suite bathrooms to maximise comfort and privacy.